We are seeking a Commercial Systems Support Manager to join the Nuclear Waste Services team!
This is an exciting opportunity to join our commercial function supporting the commercial systems and processes that facilitate and enable the effective use and operations for the Commercial function and wider business users of these systems.
As a Commercial Systems Support Manager you will support and develop the use of the commercial systems and associated processes that facilitate the operation of the Commercial function.
This role will be part of the recently established Commercial Systems & Data team, which is part of the Process, Standards, Systems & Reporting portfolio which is responsible for leading the development and oversight of commercial standards, systems, and continuous improvement activities for NWS, ensuring that government standards and industry best practice are adopted to facilitate effective and consistent commercial delivery.
- Working with colleagues from across the NDA group to identify system improvements or issue resolution.
- Act as the primary Super User of commercial systems within NWS and in particular, Atamis. This will include acting as the first point of contact in resolving user issues, answering queries and liaising with colleagues in the NDA and other NDA operating companies.
- Supporting the Commercial Analysts to monitor data integrity in the systems, and swiftly handling the resolution of critical or easily resolvable issues.
- Supporting commercial systems functionality and scope, covering procurement, contract management, Purchase to Pay (P2P), and enabling activities such as pipeline management, contracts database, information systems and workflow.
- Develop user guidance documentation and video guides on systems to increase self-service where not provided centrally.
- Work with the Commercial Analysts to develop our reporting capabilities, particularly in the development of dashboards.
- Undertake end-user training as necessary where not provided centrally. This will include face to face end user support as well as utilising flexible working tools.
- Support upskilling of the Commercial Analysts to provide greater first line support on key systems.
- Support the implementation of new commercial systems and future developments, ensuring that plans and benefits are achieved, and that the new ways of working are embedded with compliance to the new systems and processes. This will include contributing to planning, training, roll out, governance, support and ongoing development.
- Be a champion for continuous improvement activity with our systems including automation and business intelligence information.
- Drive a culture of data integrity and ownership within the commercial function in NWS.
- Represent NWS on relevant NDA forums as necessary.
- Deputising for the Commercial Systems & Data Manager as appropriate
Essential:
- Systems support ideally in Atamis, CEMAR and Unit 4 Business World or other similar commercial systems.
- Working knowledge of commercial processes and UK procurement legislation in the public sector.
- Relevant experience of working in a commercial/ procurement function.
- Experience in Change Management.
- Intermediate to advanced level knowledge of MS office applications including Excel and PowerPoint.
- Excellent verbal and written communication skills.
- Good interpersonal skills with the ability to engage and influence others.
- Good analytical and problem-solving skills.
We value the unique differences that each of our colleagues bring to work every day and are committed to creating an environment where everyone feels respected, included and able to perform at their best. We are committed to creating a workplace that is diverse and inclusive. We value the diversity of our people and actively seek to have a workforce that represents the rich diversity of the communities we support. Currently we are underrepresented in some areas, and would particularly welcome applicants from Women, Black, Asian and Ethnic Minorities, LGBTQ+ and candidates who have a disability.
In promoting equal opportunities, we welcomes applications from all sections of the community. We select people according to their abilities and our needs. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet all of the essential criteria for the vacancy. In cases where we have a high volume of disabled candidates who meet all of the essential criteria, we will interview the best candidates from within that group.